As of Saturday, November 14, 2020, Texas has reported a total of 1.07 million cases of Coronavirus and 19,917 Coronavirus deaths. 79,431 of those cases and 914 deaths are from Tarrant County and 115,883 cases and 1361 deaths are from Dallas County.
Like most healthcare facilities CityDoc has struggled to keep up with patient volumes and the need for testing. Our team has been hard at work to find solutions for long lines and extended wait times for evaluation and Coronavirus testing.
Beginning Tuesday, November 17, 2020 patients will be required to go to our website, www.citydoc.net, and sign up for a time to come in for their evaluation and testing. After choosing a time, the patient can complete most registration paperwork online and wait in the comfort of their home until their reservation time. Upon arrival at the clinic at the time of their reservation, patients will complete any remaining paperwork and they will be seen within an hour of their arrival. Even with a mask in place, it was becoming difficult for patients to socially distance themselves while standing in long lines. In addition, patients sometimes stood in line only to find out that testing had been maximized for the day and they would have to return the next day in hopes of being evaluated and tested.
In addition, CityDoc has bolstered our staffing and extended Sunday hours to 9 am- 6 pm at our Uptown location and has eliminated the option to walk in for Coronavirus testing. All patients needing Coronavirus testing must make a reservation online.
Patients may still walk-in for routine Urgent Care needs including but not limited to acute injury, allergic reactions, urinary tract infections, STD testing, and much more. In addition, our Video visit option is available for appropriate conditions. Do not sign up for a video visit if you have Coronavirus concerns.
We hope that our changes make visiting CityDoc a much more convenient and pleasant experience for all. Please visit www.citydoc.net for details regarding CityDoc locations, hours, services, and online check-in.