Secure Video Visit
Connect with CityDoc from Home
Introducing Secure Video Visit
Speak with licensed providers via secure video. Available daily — self-pay $135 or use insurance.
How It Works
Step 1
Reserve a Time – via our Online Check‑In link.
Step 2
Connect – log in from your device.
Step 3
Get Care – treatment plan, e‑prescription as needed.
Availability & Eligibility
Eligibility
Texas residents or visitors currently in Texas
Patients over age 11
Not for emergencies or COVID‑19 symptoms/testing
Hours:
Monday – Saturday: 8 am – 8 pm
Sunday: 9 am – 6 pm
Treatable Conditions
Appropriate via Video Visit
Conditions/symptoms that may be appropriate for a telemedicine visit include:
- Allergies
- Common cold
- Cough/Bronchitis
- Medication Questions
- Nasal congestion, drainage
- Other Minor Conditions
- Pink eye
- Rashes
- Sinusitis
- Sleep problems/snoring
- Smoking cessation
- Sore throat
- Upper Respiratory Infection
- Urinary Tract Infection
Not Appropriate
Conditions/symptoms that are NOT appropriate for a telemedicine visit include:
- Anything life or limb threatening
- Abdominal pain
- Abscesses
- Back, pelvic, joint pain
- Children, age 11 and under
- Chest Pain
- Controlled substances
- COVID-19 Testing
- Dizziness
- Difficulty swallowing
- Ear pain
- Excessive nausea, vomiting
- Fainting
- Fractures
- High Fever
- Lacerations
- Pregnancy
- Poisoning
- Severe Headache/Migraine
- Shortness of breath or wheezing
- Weakness or numbness
Pricing & Insurance
Self‑Pay: $135
Insurance: Copays/deductibles collected at visit; card required
Frequently Asked Questions
Which devices are supported?
CityDoc’s video visits are compatible with a variety of devices. You can connect using your smartphone, tablet, or computer. For the best experience, ensure your device has a camera and microphone, and that you are using a stable internet connection.
Insurance accepted?
CityDoc’s video visits are compatible with a variety of devices. You can connect using your smartphone, tablet, or computer. For the best experience, ensure your device has a camera and microphone, and that you are using a stable internet connection.
How do I cancel/reschedule?
CityDoc’s video visits are compatible with a variety of devices. You can connect using your smartphone, tablet, or computer. For the best experience, ensure your device has a camera and microphone, and that you are using a stable internet connection.