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Our Fort Worth clinic is now located at 3116 W 6th St, Suite 100, Fort Worth, TX 76107. Learn more

We are excited to announce that our brand-new Payment Portal will officially go live on Thursday, July 2, 2026!

Welcome to CityDoc Urgent Care

International Patients
& Travelers

Traveling and need care in Dallas–Fort Worth? CityDoc bills many major international insurance plans directly, so you can focus on getting better — not paperwork. No appointment needed.

We bill directly:

Cigna, BCBS, UHC & GEHA
International plans>

Before your visit:

Call your plan
to confirm coverage

No plan listed?

Self-pay from $135
+ reimbursement docs
Citydoc Employee opti
Which plans we bill

We bill several major international insurance plans directly.

So you may not need to pay out of pocket at your visit. We currently bill:

International Cigna

Billed directly at time of visit

International Blue Cross Blue Shield (BCBS)

Billed directly at time of visit

International UnitedHealthcare (UHC)

Billed directly at time of visit

International GEHA

Billed directly at time of visit

Other major international plans

With U.S. coverage — call ahead to verify
Not sure if your plan is included? Call ahead and our front desk can verify your coverage before your visit.

Call your insurance plan before you’re seen

Most travel and international health insurance plans require you to contact them before your visit. Many plans direct members to specific approved facilities, and calling ahead helps make sure your visit is billed correctly.

The number to call is usually on your insurance card or in your travel documents.

Self-pay & reimbursement

If your plan isn’t listed

If your international insurance isn’t one we bill directly, you can pay at the time of your visit and file for reimbursement afterward. Self-pay evaluations start at $135, with clear, upfront pricing and no hidden fees.

After your visit, we’ll provide the documentation most travel insurance companies require for reimbursement:

Medical record / visit summary

A copy of your visit documentation

Superbill

Lists the services and diagnosis codes for your visit

Payment receipt

A copy of what you paid at checkout

Simply submit these to your insurance provider to request reimbursement.

Reasons to choose CityDoc Urgent Care, including convenient online check-in and expert care in Dallas-Fort Worth
Visit Us

Walk in to any of our 4 DFW locations.

Open 7 days a week. No appointment necessary — walk in, or check in online to help save your spot.
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2909 McKinney Ave, Suite B
Dallas, TX 75204

Hours
Mon-Sat: 8am-8pm
Sunday: 9am-6pm
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5301 W Lovers Ln., Ste. 109
Dallas,Texas 75209

Hours
Mon-Sat: 8am-8pm
Sunday: 9am-6pm

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10759 Preston Rd, Suite 200
Dallas, TX 75230

Hours
Mon-Sat: 8am-8pm
Sunday: 9am-6pm

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3116 W 6th St, Suite 100
Fort Worth, TX 76107

Hours
Mon-Sat: 8am-8pm
Sunday: 9am-6pm

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Your Questions, Answered

Frequently Asked Questions

Does CityDoc accept international insurance?

Yes — CityDoc bills several major international insurance plans directly, including Cigna International, BCBS International, UnitedHealthcare International, and GEHA International. For other plans, patients typically pay at the time of service and file for reimbursement.

What if my international insurance isn't listed?

You can pay the self-pay rate at your visit and seek reimbursement directly from your insurance company. We’ll provide a visit summary, superbill, and payment receipt to support your claim.

Do I need to call my insurance company before my visit?

Yes, in most cases. Many international and travel health insurance plans require members to call before being seen, since some plans direct patients to specific approved facilities.

What documents do I need for reimbursement?

Most travel insurance companies request three documents: a medical record or visit summary, an itemized superbill, and a payment receipt. CityDoc provides all three after your visit.

Do I need an appointment?

No — CityDoc is a walk-in clinic, open 7 days a week, no appointment necessary.

What if I don't have any insurance at all?

CityDoc offers transparent self-pay pricing starting at $135 for a medical evaluation. See self-pay pricing →

Get Care Today — Check In Online Now

CityDoc bills major international insurance plans directly at all four DFW locations. Walk in, book online, or start a Video Visit.
Same team. Same care.