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Front Office

Front Desk



Job Posting:

Front Desk


Seeking dedicated and skilled medical support for Front Office positions at our Urgent Care Centers located throughout the Dallas/Fort Worth areas. This role is crucial in providing the first point of contact for our patients, ensuring a smooth, efficient, and compassionate experience from the moment they walk through our doors. As a Medical Assistant in the Front Office, you will play a key role in patient registration, insurance verification, and the overall patient experience, embodying our commitment to outstanding care.


  • Customer Service: Deliver exceptional service to patients, ensuring a welcoming and supportive environment.
  • Effective Communication: Maintain clear and compassionate communication with patients, families, and team members.
  • Patient Registration: Efficiently register patients for their visits, capturing all necessary information accurately.
  • Insurance Verification: Verify patient insurance details and understand coverage to facilitate the billing process.
  • Collection of Copays/Deductibles: Handle the collection of copays and deductibles in a respectful and efficient manner.
  • Multi-line Phone Answering: Manage incoming calls, providing information, taking messages, and directing calls as needed.


  • Experience: Minimum of 1 year in an urgent care or medical office setting.
  • Availability: Ability to work evenings and weekends.
  • Skills:
    • Strong customer service orientation.
    • Excellent communication abilities.
    • Proficient in patient registration and insurance verification processes.
    • Capable of handling financial transactions related to copays and deductibles.
    • Competent in managing multi-line phone systems.
    • A commitment to following all healthcare policies and procedures.
  • Trainability: Must possess the aptitude to learn and adapt quickly in a fast-paced environment.


Comprehensive health insurance.
Life insurance.
Long-term disability insurance.
Paid Time Off (PTO).

Payroll Interval:


Posting ID:



2909 McKinney Ave, STE B, Dallas, TX 75204; 5301 W Lovers Ln, STE 109, Dallas, TX 75209; 10759 Preston Rd, STE 200, Dallas, TX 75230; 3020 W 7th St, STE 210, Fort Worth, TX 76107
We are not hiring for this position at the moment. Please check back soon.

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