CityDoc Urgent Care is now offering Video Visit, a convenient way for patients to consult with CityDoc providers for minor care from the comfort of their own home. Video Visit is a form of telemedicine, which allows health care professionals to evaluate, diagnose and treat patients at a distance using telecommunications technology.
What can Video Visit be used for?
- Common Cold
- Upper Respiratory Infection
- Sore Throat
- Nasal Congestion/Drainage
- Pink Eye
- Urinary Tract Infection
- Sleep Problems/Snoring
- Smoking Cessation
- Medication Questions
- Other Minor Conditions
When should Video Visit not be used?
Not all symptoms are appropriate for a telemedicine visit. Telemedicine is not for emergency situations and CityDoc encourages patients to dial 911 for anything they deem as life- or limb-threatening.
How does Video Visit work?
After establishing an account on the CityDoc patient portal, patients can request a Video Visit appointment. After the appointment is confirmed, a patient is placed in a virtual lobby for a Video Visit with the provider at the scheduled time.
What devices can I use to connect to a Video Visit?
Connect with a CityDoc provider via Video Visit from your computer, laptop, tablet, or smartphone.
Can I use my insurance for Video Visit?
Most major insurance is accepted. If a patient is without insurance, an affordable self-pay fee schedule is available. Any fee paid towards a Video Visit is credited towards an in-person visit in the event that patient’s condition requires a visit to one of the CityDoc clinics.
What hours is Video Visit available?
Video Visit appointments are available Monday-Saturday from 9:00am – 7:00pm and on Sunday 11:00am – 4:00pm.
How do I request an appointment?
Set up a Video Visit appointment online now!